4 reasons why your team member is not performing
Most managers will readily share gut-wrenching experiences of managing non-performers in their team.
Even after experiencing so much pain, neither enough effort nor time is invested in diagnosing the causes of non-performance. The major reason is not knowing how to evaluate & subsequently correct non-performance.
Keeping following 4 usual causes in mind when diagnosing non-performance, will go a long way in establishing the correct cause of non-performance. This will also make the performance evaluation easy & efficient.
- Clarity Gap: Number 1 cause of Non Performance, but, the easiest to address.
- Consequence Gap: Effective and proportionate consequences could be +ve (rewards, growth etc.) or -ve (docking bonus, loss of prestige).
- Commitment Gap: Commitment goes beyond motivation and towards completion of Goals.
- Capability Gap: The most difficult to solve. Addressing Capability gaps takes skill and patience commitment.
Once the cause of non-performance is established, the action should focus on the cause. This, vastly improves the chance of turnaround.